Everkind Dental
SMS/Text Messaging Privacy Policy
Effective Date: 5/1/2026
At Everkind Dental we respect your privacy and are committed to protecting your personal information. This SMS/Text Messaging Privacy Policy explains how we collect, use, and protect information obtained through our text messaging communications.
Information We Collect
When you opt in to receive text messages from our office, we may collect:
- Your name
- Mobile phone number
- Appointment information
- Communication preferences
- Message interaction data (such as delivery confirmations or responses)
How We Use Your Information
We may use your information to:
- Send appointment reminders and confirmations
- Provide treatment or post-operative care instructions
- Notify you about schedule changes or office closures
- Respond to patient inquiries
- Send billing or payment reminders
- Send occasional promotional or informational messages (if consented to)
HIPAA and Protected Health Information
We make reasonable efforts to protect your personal and health information in accordance with applicable privacy laws, including HIPAA. However, standard text messaging is not always a secure method of communication. By opting into text communications, you acknowledge and accept the potential risks associated with transmitting information electronically.
We recommend that patients do not send sensitive personal health information via text message unless specifically requested by our office.
Sharing of Information
We do not sell, rent, or share your mobile information with third parties for marketing purposes.
We may share information with service providers who assist us in operating our messaging services, provided they maintain appropriate confidentiality and security protections.
Opting Out
You may opt out of receiving text messages at any time by replying:
- STOP to unsubscribe
- HELP for assistance
After opting out, you may still receive messages necessary for ongoing treatment or legal/administrative purposes where permitted by law.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
Data Retention
We retain text communication records as required by applicable healthcare and legal record retention requirements.
Contact Information
If you have questions about this policy, contact:
Everkind Dental
746 Walker Rd Ste 24, Great Falls, VA 22066
703-223-8897
admin@everkinddental.com
SMS/Text Messaging Terms & Conditions
Effective Date: 5/1/2026
By providing your mobile phone number and opting into SMS/text communications from Everkind Dental, you agree to the following Terms & Conditions.
Consent to Receive Messages
You consent to receive recurring text messages from Everkind Dental, which may include:
- Appointment reminders
- Appointment confirmations
- Treatment follow-up communications
- Billing notifications
- Office announcements
- Promotional or marketing messages (if applicable and separately consented to)
Consent to receive text messages is not a condition of receiving treatment.
Message Frequency
Message frequency may vary depending on your appointments, treatment plans, and communication needs.
Costs and Fees
Message and data rates may apply based on your wireless carrier plan. You are responsible for any charges incurred from receiving text messages.
Opt-Out Instructions
You may opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation text, and no further marketing or non-essential text messages will be sent. For help, reply HELP or contact our office directly at 703-223-8897.
Accuracy of Information
You are responsible for providing an accurate mobile phone number and updating us if your number changes.
Privacy and Security
While we take reasonable precautions to protect your information, text messaging may not be fully secure. Do not send confidential or sensitive medical information via text message unless specifically instructed by our office.
Liability Limitation
We are not responsible for delayed or undelivered messages caused by mobile carriers, service interruptions, or technical failures.
Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on our website and become effective upon posting.
Contact Us
For questions regarding these Terms & Conditions, contact:
Everkind Dental
746 Walker Rd Ste 24, Great Falls, VA 22066
703-223-8897
admin@everkinddental.com
